RESUME
Freelance Marketing + Virtual Events + Operations & Administration | 6/2020 - Present
Digital Marketing Specialist
Works with business owners and/or marketing teams to develop and execute marketing campaigns in support of revenue growth and brand awareness
Ideates and executes programming and content creation for email marketing newsletters, sales campaigns, and others, including platform and list management, template building, audience cleaning and segmentation, and automations
Copywriter/editor for email marketing and sales campaigns, landing pages, social media,
Analyzes marketing data to support ongoing marketing and sales goals, and to test and adjust content and campaigns
Virtual Event Producer
Assist business owners and/or event teams in event design & agenda creation
Manages technical setup, integrations and production of live events on various platforms, incl. Zoom Meetings, Webinar & Events, GoToMeeting & Webinar, YouTube, Streamyard, LinkedIn, Facebook, IG Live, Restream, Ringcentral, etc.
Creates content for events that follows client needs and branding standards using Powerpoint, Google Slides and Canva
Podcast Producer
End-to-end podcast planning and production, including guest outreach and prep, interview production, editing, marketing and distribution, basic audio editing, etc.
Copywriter/editor for podcast materials, including show notes
Digital Content Management
End to end management of projects and digital content incl. graphic and copy for social, email, web, basic video editing, et al.
Web platform management and updates (e.g. Wix, Squarespace)
Operations and Administrative Manager
Project Management and Administrative tasks for Business Development and Marketing, including software (e.g. Asana, Jira), process building and definition, and overseeing tasks for business resources
Manages CRM activities, including database growth, record enrichment, duplicate management and data QA
Manages integrations between CRM and marketing automation tools (API Keys, Zapier, etc.)
Amplitude, Marketing and Event Operations — Community | Remote, Freelance | 2/2025 - 01/2026
Manages projects and deadlines in Asana
Assists in finding and booking venues and catering for in-person events
Creates and manages content related to virtual events, including email copy, graphics, recaps, etc.
Builds and manages customer campaigns in Intercom and Salesforce
Manages content and build for bi-weekly newsletter
Working Not Working, Digital Marketing + Virtual Events | Remote, Freelance | 9/2021 - 1/2025
Works with the Marketing Lead and wider operational team to develop and execute marketing campaigns in support of revenue growth
Ideates and executes programming and content creation for email marketing for 100,000+ subscribers, including automations (Salesforce, Beehiiv)
Leads virtual event production, including ideation, creation, planning and management of all digital events including creation of event project plans, regular check-ins with stakeholders, and ensuring events are delivered on time and within budget.
Produces technical aspects of virtual events on all platforms (Zoom Meetings & Webinar, IG Live, YouTube, etc.)
Works with cross-functional teams to create event emails, landing pages, and demand generation activities to achieve event goals.
Creates assets to support the event and digital media campaigns, including the creation of live, recorded, and on-demand content.
Manages integrations between CRM and marketing automation tools (API Keys, Zapier, etc.)
Tracks and analyzes data from web and social to assist in marketing strategy decisions.
FROM, The Digital Transformation Agency (Now Algoworks) | Senior Producer, Special Projects (Contract) | New York, NY | 10/2018 – 2/2022
Events
Plans, manages, implements and analyzes physical and digital marketing events.
Producer for Meetings and Webinars using Zoom and Streamyard.
Manages all aspects of invite-only Digital Executives Organization (Digital Leaders Lodge), including production of weekly virtual sessions and bi-monthly in-person dinners.
Digital Marketing
Ideates and defines marketing strategies across all campaign types.
Plans, manages, implements and analyzes email marketing and content campaigns, including overall management of CRM (Mailchimp).
Plans and produces Winning Digital Customers Podcast, including guest outreach and prep, interview production, editing, marketing and distribution.
Operations
Project Management and Administrative tasks for Business Development and Marketing
Process building and definition
Creating and overseeing tasks for offshore resources
Manages CRM (Salesforce) in relation to marketing and business development efforts, including processes for data input and upkeep.
Manages integrations between CRM and marketing automation tools (API Keys, Zapier, etc.)
Everplans, Office + Culture Manager | New York, NY | 11/2016 – 8/2018
Works with leadership to develop and execute onboarding processes and programs, including cultural onboarding practices and mentorship program
Creates and executes programming for internal communications
Creates and executes yearly cultural programs, including monthly lunch and learn series, offsites, and team challenges and activities
Manages scheduling and travel for two CEOs/Co-Founders
Liaises with and tracked budgets and expenditures for vendors
FROM, The Digital Transformation Agency (Now Algoworks), Marketing and Events Manager | New York, NY | 1/2016 – 11/2016
Works with CEO to develop and execute overall marketing strategy
Designs, tests and executes email campaigns utilizing branded marketing content, including CRM-driven list management, to 2000+ contacts.
Develops and executes social media strategy and campaigns across multiples platforms
Writes, sources, edits and deploys branded marketing content across multiple platforms
Tracks and analyzes data from web and social to assist in marketing strategy decisions.
Additional Work
Innovation Services & Events Coordinator | Innovation Loft
Sales and Accounting Administrative Assistant, Receptionist | The Freeman Company
Inventory Administrative Assistant, Front Desk Manager | Miniluxe
Print Music Manager, Sales and Rental Associate, Training Lead | MusicMasters
EXPERTISE & SKILLS
Communications
Content Management
Email Marketing & Automations
Event Planning
Project Management
Podcast Production
TOOLS
Project Management/CRM/Ops: Asana, Monday, ClickUp, Jira, Salesforce, Hubspot, Zapier, MSOffice/GSuite
Email Management: Mailchimp, Beehiiv, Kit, ActiveCampaign, Intercom, Marketo
Content Design & Management: Squarespace, Wix, Wordpress, Sanity, Teachable, YouTube, Canva, Figma
Virtual Event Production & Management: Zoom, GoToMeeting, MS Teams, Restream, Streamyard, Butter, Eventbrite, Lu.ma, Partiful
Podcast Production & Management: Riverside, Podbean, Captivate.fm, Audacity, iMovie, Descript
Education
Florida State University / Bachelor of Arts, Major in Music (Voice)
TESTIMONIALS
“Professional, timely and easy to work with! I highly recommend Caitlin.”
“Caitlin was amazing to work with! In addition
to being knowledgeable of the StreamYard platform, she was a great thought partner.
Highly recommend!”
Sabrina W. • The Links, Dade County
“Caitlin provided everything I needed. She was willing to tailor our Zoom session to my needs. I lead online workshops using Zoom and [she]
was able to help me learn some techniques to make my sessions run more smoothly.”
Jen R. • Creative Director, Drama Notebook
Jon E. • President, DCALTA
“Excellent communication and knowledge. Creative and has great ideas!”
Kristi L.S. • Owner, Life’s Magical
“Caitlin is a master ! I am super pleased with her engaging personality and her calm demeanor. The webinar was a success, partly because
of her!”
Ashley C. • Principal & Founder, Virtual Patent Gateway
